Shop Policies

Shop Policy for the Special Commodity Exchange Law

◇Delivery Charge◇

A delivery charge will be added as applicable. We will deliver order of more than \4,200 each. Please check the delivery charges as described below.

For the 23 wards of Tokyo:
The delivery charge will be based on destination area.
There are some exceptions, please do not hesitate to contact us. Your nderstanding is appreciated.

Area Deliver Charge
Minato-ku(Except Daiba Area) Free
Chiyoda-ku, Chuo-ku, Taito-ku, Koto-ku, Shinagawa-ku, Meguro-ku, Ota-ku, Shibuya-ku, Setagaya-ku, Shinjuku-ku, Bunkyo-ku, Toshima-ku, Nakano-ku, Suginami-ku, Minato-ku (Daiba Area) \525
Sumida-ku, Arakawa-ku, Edogawa-ku, Katsushika-ku, Adachi-ku, Itabashi-ku, Nerima-ku, Kita-ku \840

Outside of the 23 wards in Tokyo:
The delivery charge will be based on the size of the items and destination area.
There are some exceptions, please do not hesitate to contact us. Your understanding is appreciated.

Area TypeO TypeP TypeQ TypeR
Tohoku, Kanto (except 23 wards in Tokyo), Chubu, Kinki, Shikoku \1,050 \1,575 \2,100 \3,150
Hokkaido, Kyushu, Okinawa, Other Islands \1,680 \2,835 \3,675 \5,040

◇Payment◇

Payment is requested by the delivery date.
Payment forms accepted: in person, by credit card, or by bank transfer.

Credit Card accepted

VISA VISA MASTER JCB
VISA AMEX Diners Club DC

◇Date of Delivery◇

We will deliver the order on the day and/or time requested. We may not be able to deliver an order as scheduled, due to bad weather or unexpected incidents.

Return Policy

Return of an order is not accepted, with an exception made in the case of damaged flowers or items due to delivery problems. If such a case occurs, please contact us at 03-3408-8211. We will arrange for a delivery of an equally valued item.